FAQ’s

At SmartGigawatt, we believe in clear communication, transparency, and reliable service. Below you will find answers to the most common questions from homeowners and businesses in the Reno–Sparks area.
Your Questions, Answered

Most Popular Questions

Yes. SmartGigawatt LLC is fully licensed and insured to perform electrical and low-voltage work in the state of Nevada.

We serve Reno, Sparks, and surrounding regions across Northern Nevada.

Yes. We provide complete electrical and low-voltage services for homes, businesses, offices, retail locations, and industrial facilities.

Our high-voltage services include panel upgrades, smart panel installations, lighting upgrades, fault diagnostics, EV chargers, battery storage systems, and industrial control systems.

Yes. We install WiFi/PoE cameras, NVR systems, access control, alarm systems, lighting control, and full smart-home automation.

Yes, you can request a free estimate anytime by phone or through our contact form.

Do you still have any questions? Send us a message.

Customer Support

+1 (775) 354-5113

Email Support

contact@smartgigawattus.com

Need More help?

We're here to support you every step of the way.

If you still have questions or need personalized assistance, our team is ready to help. Whether you’re planning a project, requesting a quote, or troubleshooting an electrical issue, we’ll provide guidance you can trust.
Have questions about a service?

Our experts can help you determine the right electrical or low-voltage solution for your home or business.

Request a quote or book a visit.

We offer free estimates and flexible scheduling to make your experience fast and convenient.

Facing an issue on your property?

Get reliable assistance for troubleshooting, system upgrades, and smart-technology support.

Everything You Need to Know

Questions About Payments & Orders

We accept major credit/debit cards, electronic payments, and bank transfers. Invoicing is available for commercial clients.

For most installations or larger projects, a deposit is required to secure materials and schedule the work.

Yes, all projects include a clear, written estimate before any work begins.

Financing may be available depending on the type of service. Contact us to discuss your options.

You can schedule by phone, email, or through our website’s contact form. A team member will confirm the date and time.
Yes, a small diagnostic fee may apply for troubleshooting visits. This fee is often credited toward the final repair.
Invoices are typically sent the same day the service is completed, unless otherwise specified for larger projects.
Yes, you can request modifications, but changes may affect pricing or project timelines. We will always confirm adjustments before proceeding.