Privacy Policy

How we Protect and Manage your Personal Information

SmartGigawatt LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website SmartGigawattus.com, contact us, or use our services.

Please read this policy carefully. By using our website, you agree to the practices described below.

1. Information We Collect

We may collect personal information in the following ways:

1.1 Information You Provide Directly

When you contact us, request a service, or fill out a form, we may collect:

  • Name

  • Email address

  • Phone number

  • Address

  • Service details or project information

  • Any additional information you choose to provide

1.2 Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages viewed

  • Date and time of visits

  • Website navigation patterns

This data helps us improve our website and user experience.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide customer support

  • Send service estimates, invoices, or appointment confirmations

  • Schedule and complete electrical or low-voltage services

  • Improve website performance and functionality

  • Ensure compliance with legal and safety requirements

  • Communicate updates or service-related information

We do not sell or rent your personal information to third parties.

3. Sharing Your Information

We may share information with:

  • Service providers who assist with scheduling, communication, or website operation

  • Payment processors to complete transactions

  • Legal authorities when required by law or for safety reasons

All third parties must agree to maintain confidentiality and security.

4. Cookies and Tracking Technologies

Our website may use:

  • Cookies

  • Analytics tools

  • Tracking pixels

These help us analyze traffic, improve user experience, and enhance website performance. You may disable cookies in your browser settings, but some features may not function properly.

5. Data Protection and Security

We take reasonable steps to secure your personal information, including:

  • Secure servers

  • Encrypted communication where applicable

  • Restricted access to sensitive data

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Request deletion of your data

  • Opt out of marketing communications

  • Limit or restrict certain uses of your information

To submit a request, contact us using the information below.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites.

8. Children’s Privacy

Our website and services are not intended for individuals under 18. We do not knowingly collect personal information from children.

9. Updates to this Policy

We may update this Privacy Policy at any time. The updated version will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy or want to request information, contact us:

SmartGigawatt LLC
6026 Golden Triangle Way
Sparks, NV, 89436
Phone: +1 (775) 354-5113
Email: contact@smartgigawattus.com